Privacy & Policy

Privacy Policy

At EssentialsForLivingShop, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect personal information when you visit our website, make a purchase, sign up for our newsletter, or contact our customer service team. The types of information we collect include:

• Personal Information: Name, email address, phone number, shipping and billing address, payment information, and any other information you provide during the checkout process.
• Non-Personal Information: Browser type, IP address, device type, and browsing behavior (such as pages visited and products viewed).
• Cookies: We use cookies to improve your experience on our website. Cookies are small text files that are placed on your device to help us understand your preferences, track your shopping cart, and enhance your browsing experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including delivering products, processing payments, and sending order confirmations.
• Customer Service: To respond to inquiries, provide assistance, and resolve any issues related to your orders or products.
• Marketing: To send you promotional emails, newsletters, and special offers (if you have opted in to receive them). You can unsubscribe at any time by following the instructions in the email.
• Website Improvement: To enhance and personalize your experience on our website by understanding how users interact with our content and products.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction.

• Payment Security: All payment transactions are processed through secure payment gateways, and your payment information is never stored on our servers.
• Data Encryption: We use SSL (Secure Socket Layer) encryption technology to protect sensitive data transmitted during checkout and account registration.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• Third-Party Service Providers: We may share your information with trusted third-party service providers who assist in the operation of our business, such as payment processors, shipping companies, and marketing partners. These providers are required to use your information only for the purposes of providing services to us and are bound by confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a subpoena or court order.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you and request a copy.
• Correction: You can update or correct your personal information if it is inaccurate or incomplete.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt-out of receiving promotional emails and newsletters by clicking the unsubscribe link in the email or by contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and pixels) to collect information about how you use our website. This allows us to improve your shopping experience, provide personalized content, and analyze trends.

You can control cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website, such as the shopping cart.

7. Children's Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

EssentialsForLivingShop
Email: contact@essentialsforlivingshop.com